Refund Policy
1. Refund Policy Overview
Thank you for using Unzui, the Ultimate AI Generator, Chatbot, and Assistant platform. This Refund Policy outlines the terms under which refunds are issued for our services.
2. Refund Eligibility
2.1 Subscription Plans
For subscription-based plans, users may be eligible for a refund within 7 days of the initial purchase or renewal date. After this period, refunds may not be issued.
2.2 One-Time Purchases
For one-time purchases, users may be eligible for a refund within 7 days of the purchase date.
2.3 Conditions for Refund Eligibility
Refunds may be considered under the following conditions:
Technical Issues: If Unzui services experience technical issues that significantly impact functionality, preventing users from utilizing the services as intended.
Failure to Meet Expectations: If the services fail to meet reasonable user expectations, and the user has made a good faith effort to work with our support team to resolve the issue.
3. How to Request a Refund
To request a refund, users must contact our support team at [refund@unzui.com] within the eligible refund period. Please provide the following information:
- User details (name, email address)
- Date of purchase
- Reason for requesting a refund
- Any additional information relevant to the refund request
4. Refund Processing
Refund requests will be processed within 7 business days of receiving the request. If the request is approved, the refund will be issued to the original payment method.
5. Non-Refundable Items
Certain items and services are non-refundable, including:
- Fees for additional features or add-ons
- Charges for services provided during the refund period
- Any other non-refundable items specified at the time of purchase
6. Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting the updated policy on the Unzui website.
7. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at [refund@unzui.com].
By using Unzui, you agree to the terms outlined in this Refund Policy.